Feedback & Reviews

Turn feedback into public reviews

Collect feedback with star ratings, NPS, and custom forms — then automatically route your happiest customers toward leaving a review on Google, Yelp, TripAdvisor, and more.

survey.aitocha.com
AItocha Surveys screenshot
7+
survey types
<2 min
to launch a survey
7
review platforms supported
Real-time
analytics & trends

A five-star rating sitting in your own dashboard doesn't help anyone deciding whether to try your business — it needs to be on Google or Yelp, where people are actually looking. AItocha Surveys collects the feedback first, then handles the harder part: routing your happiest respondents toward the review platforms that actually move the needle, while keeping critical feedback private so you can act on it before it becomes a public review.

What's included

Collect feedback, then turn it into reviews

Survey types

  • Star ratings, NPS, thumbs up/down, emoji scales
  • Multi-field & conditional/branching forms
  • Embeddable widgets & QR codes

Feedback into reviews

  • Automatic, rating-based sentiment scoring — transparent thresholds, no black box
  • Direct review links sent for Google, Yelp, TripAdvisor, G2 & Capterra
  • Native posting support for Facebook & Trustpilot when connected
  • Consent-based, gated by rating threshold

Integrations

  • Slack, Zapier & HubSpot
  • Mailchimp & Segment
  • Airtable, Notion & Google Sheets
  • Intercom

Analytics

  • Real-time response tracking
  • Trend & sentiment breakdowns
  • Exportable data
Built for local & service businesses

Made for the businesses that live and die by online reputation

Restaurants & cafes

QR code table surveys that turn into Google & Yelp reviews.

Hotels & hospitality

Post-stay email surveys routed to TripAdvisor and Google.

Retail & e-commerce

Post-purchase surveys feeding Facebook & Google Shopping.

Healthcare & wellness

Anonymous feedback surveys routed to Google Reviews.

Gyms & fitness studios

Post-class surveys that build Google & Facebook reviews.

Auto services & repair

Post-service surveys turned into Google & Yelp ratings.

Pricing

A fraction of what survey tools usually cost

Free
$0

50 responses/month to get started.

Starter
$19/mo

For a single business collecting steady feedback.

Pro
$49/mo

Real-time analytics and automatic review routing at scale.

Business
$99/mo

Higher response volume and priority support.

FAQ

Common questions

Is the sentiment scoring actually AI?

It's a straightforward, rating-based scoring system, not a black-box model — a 4 or 5-star response is scored positive, so you always know exactly why a response was flagged.

How does a survey response turn into a Google or Yelp review?

For platforms like Google, Yelp, TripAdvisor, G2, and Capterra, a highly-rated respondent gets emailed a direct link to leave a review there — those platforms don't allow automated posting, so the customer still writes it themselves. Facebook and Trustpilot support direct posting when connected.

Do I need a developer to add a survey to my site?

No — embeddable widgets and QR codes are built for no-code setup.

What's included on the free plan?

50 responses a month, enough to get a feel for the product before you commit to anything.

Can I collect feedback if I don't have a website?

Yes — QR codes for in-person feedback (tables, receipts) and emailed survey links both work without any site integration.

Does negative feedback get routed anywhere public?

No — review routing is gated by rating threshold, so only your happiest respondents are ever prompted to post publicly.

More from AItocha

Part of the same AI-powered suite.

Ready to try AItocha Surveys?

Head over to the live product and take a look around.